Shipping & Returns


Free Shipping is included on all items to the US and Puerto Rico. Unless indicated, most items are shipped within 3 business days from ordering. Items not in stock can take as long as 2 weeks to deliver. For free shipping, purchases are shipped via USPS ground (or equivalent) which can take anywhere from 3-7 days. For faster shipping or for international shipping, please contact us for a quote.

Please see item descriptions for specific shipping instructions as some items have extended shipping times due to the personalized nature of the item and can take up to 2 weeks to deliver.



We want you to be satisfied so please email with any concerns to discuss how we can remedy the situation.

Certificates, Custom Plaques and Other Custom Items:

We do not accept returns due to the personalized nature of the certificates, plaques & custom apparel unless the item is damaged or a name was spelled incorrectly. If it was our mistake, we will send you a replacement. Please contact us to discuss.


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