Shipping & Returns

SHIPPING

Free Shipping is included on all items to the US and Puerto Rico. Unless indicated, most items are shipped within 3 business days from ordering. Items not in stock can take as long as 2 weeks to deliver. For free shipping, purchases are shipped via USPS ground (or equivalent) which can take anywhere from 3-7 days. For faster shipping or for international shipping, please contact us for a quote.

Please see item descriptions for specific shipping instructions as some items have extended shipping times due to the personalized nature of the item and can take up to 2 weeks to deliver.

RETURNS

We want you to be satisfied so please email with any concerns to discuss how we can remedy the situation.

Certificates, Custom Plaques and Other Custom Items:

We do not accept returns due to the personalized nature of the certificates, plaques & custom apparel unless the item is damaged or a name was spelled incorrectly. If it was our mistake, we will send you a replacement. Please contact us to discuss.